Juan M Izp

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Verified Reviewer
| map-marker Kerman, California

Fraud

Ampm Store - Fraud
A debit purchase that was taken out of my EBT card and never put back Store #47007 on 4/16/22, the store clerk said it will repost in an hour, it has been 3 days. She gave me a refund recipe saying my money was refunded in cash, I never received cash or it was never put back on my EBT account.
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Loss:
$18
Pros:
  • Cheap fountain drinks
Cons:
  • I already wrote everything

Preferred solution: Full refund

User's recommendation: Keep an eye on your accounts and follow up

Genevieve H Vlz
map-marker Washougal, Washington

I would like my money back

I still want my money back, I am owed $11.49, the cashier didn't know what he was doing and your night cashier is a freaking *** He made very sexual comments toward me and would rub my arm and I can't even go to ampm anymore because he is there all the time. I WANT MY MONEY BACK!! AND YOUR NIGHT CASHIER SHOULD BE FIRED FOR SEXUAL HARASSMENT I was also not given a receipt or given the option for a receipt.
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Loss:
$11
Pros:
  • Nearby
Cons:
  • Aggressive behavior towards the customers
  • Employees pocketing cash

Preferred solution: Full refund

User's recommendation: Never go to ampm

Anonymous
map-marker El Centro, California

Overcharged sales tax

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Didn't look at my receipt until a few days later. It probably too late for me to show it to them now.

The sales tax in this town in only 8.25 percent and the receipt says 8.75. I know the tax rate has not changed. Everyone else charges me only 8.25 for the same thing. I don't know if the worker put in the adjustment themself during their shift on just their register, or if it is something the store itself has changed.

I guess they didn't think anyone would notice. I wondered why the charge was so high on the day I went, but I was in a hurry and shrugged it off. Now I am doing my accounting and logging my receipts and I just noticed it.

Watch those receipts, people! It may be only a few pennies, but they are your pennies, not theirs.WW

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User's recommendation: Watch your receipts for the sales tax amount they charge you.

Anonymous
map-marker Las Vegas, Nevada

Incident report not reported

My fiancé was assaulted at her job ampm in Las Vegas Nevada on pile and Maryland pkwy by another employee of ampm a male and she a female was shoved a couple times by him and nothing was done the store manager kinda just said lets move on no disciplinary actions to the other employee or anything
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Sarah J Svj

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Verified Reviewer
| map-marker Palm Desert, California

Rude Worker

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Ampm Store - Rude Worker
In Palm Desert California there is an rude Hispanic worker name Feliz and she is yelling and threatening customers for no reason she is also sexist and Prejudice towards customers to what kind of service is this?
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Cons:
  • Traffic
  • Overpriced products
  • Shitty customer service
Wanda M Iso

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Verified Reviewer
| map-marker San Bernardino, California

Am PM app not working

My am PM App not working because I put in all the Information and it still not working and I need help.
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Preferred solution: Let the company propose a solution

Alicia M Kwu

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Verified Reviewer
| map-marker Fayetteville, North Carolina

W-2s to be filed in 2020

Never received Need them emailed to me at aliciamoles@***.com Alicia moles 10/05/84 Chapel Hill NC Hillsborough NC Cary NC As cashier then shift leader
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Preferred solution: W-2s so I can file already a year late

Anonymous

Muy sucio

La gasolinera am pm me 85 E Louise ave. En latrhop,ca 95330 todo muy sucio asquerosidades el baño el piso refrigerador todo los botes de basura. Comida vencida . Todo muy feo falta de higiene. Deben clausurarlo
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Pros:
  • Cheap fountain drinks
Cons:
  • Some employees behavior towards customers
Ralph F Klv
map-marker Indio, California

A worker disrespected me calling me names cussing at me and flipping me off for no reason I was waiting for my wife to pick me up I'm in my 50s young girl was very rude

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Indio California Civic center drive did you have a 3 at the ampm I was waiting for a ride in the front she told me don't be hanging out right there I won't even live in 5 minutes waiting for my wife to pick me up she says I need to get out of there really rude and I said I'm waiting for my ride she said she don't care to get the *** out of it now I said don't be rude she turns around says *** you get the *** out of my store verbally abused me someone needs to be more professional and girl needs to be fired reprimanded immediately give me threats and cussing at me I would like to get attorney and Sue nothing is done the store is very good store but the employee she's a girl young hispanic girl she's really rude and just respect if she acts like she owns the place she talks to people very rude she needs to be fired immediately

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Loss:
$200

Preferred solution: Let the company propose a solution

Jose V Fvj
map-marker Lynnwood, Washington

Clerk misconduct

Clerk at this ampm charged my card twice for an item that I was and over charged me, when I complained he got aggressive and took my receipts, and still kept the extra money he stole from me
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Loss:
$7
Pros:
  • Nearby
Cons:
  • Some employees behavior towards customers

Preferred solution: Full refund

User's recommendation: Avoid

Anonymous
map-marker Tacoma, Washington

Poor customer service

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I was told by the Indian guy working at the Sprague Avenue store in Tacoma, Wa that I would be lucky to get a refund. I asked for $4 in gas and used my card. After 3 attempts he told me it did not work. Upon getting back to my car and looking at my phone I found out that it did indeed come out of my account. I went back in and he told me that I'd be lucky to get a refund. They were both rude to my girlfriend who went in to try and resolve this situation to no avail.
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Pros:
  • Cheap fountain drinks
Cons:
  • Get better employees
  • Shitty customer service

User's recommendation: Stay out of this store.

Carla W Ncy

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Verified Reviewer

Rude emoloyee

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Went inside to pay for my gas. The store was not busy, I was the only customer in there.

The girl working continued to clean the soda station and after waiting several minutes I asked for her assistance to pay for my gas so the attendant could start pumping my gas, she turned around a in a rude, raised voice told me she was there by herself and I'd just have to wait. After already standing there waiting. Finally she walked over to help me and I commented that normally customers come first and other job duties ( like closing duties) come second. She then told me maybe I should just go somewhere else!

I have been a loyal customer at your store since it opened. I don't buy my gas any place else because your prices are usually the best.

I feel this employee was very inaproperatly rude and should be repremended. Her name tag said Nai Nai.

Thank you, Sincerely

Carla Wheeler

I will probably hesitate to frequent your store after this.

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Preferred solution: Just to treated fairly.

Anonymous
map-marker Cypress, California

I am suing you and one of your franchises

Layer now will not let me talk about it. Expect a letter of intent to file suit. Sorry, I cannot say anything more.
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Preferred solution: Discuss in lawsuit

Diego R Nxp
map-marker Phoenix, Arizona

I am being denied restroom use

I am being denied restroom use in Chula Vista CA Bonita Road 91910 It's been the third time Everytime I come they say restrooms are closed when there is no sign
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Preferred solution: I would like to be able to use their restroom facilities when I need to

Esley Glu
map-marker Sacramento, California

I complain

Yes that recent well Im gonna completely because I was trying to buy some nachos and pay with my foot on anal the Chiefs you cannot buy it was supposed on because you have to because this person that is right now and I think Mr. he told me that he prefer from a Waze they sent it to me and I said but I bought them before here and they show me the chips separate into two separate because I cannot pay them to get it because I know that is hot and I cannot pay but this person just told me straight out that I dont think it can I pay for the good of the chips and buy it and put it she didnt do anything to separate and he said no he prefers it on the way theres filling to me I dont know if it was this is a problem because Im Mexican toys because he dont like with the work he has but thats so rude of him he is perfect to me throw them away instead of paying them however I will pay them before

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